Contact

Contact and Corrections

Report content concerns, outdated references, AI explanation issues, or technical problems so PTCB Coach AI can improve the study experience.

Open Free AppStudy Guide

For corrections, feedback, general inquiries, or business questions, email support@pharmtechcoach.com. For content corrections, include the page URL, the specific sentence or question ID, the concern, and any official source that helps verify the issue.

Contact Reasons

How To Reach Us

General

General inquiries

Questions about the site, study tools, access, or product direction.

Feedback

Study experience feedback

Suggestions about practice flow, explanations, flashcards, mock exam reports, or AI Coach output.

Corrections

Report an error

Potentially outdated, unclear, incorrect, unsafe, or poorly sourced content.

Business

Business inquiries

Partnership, education, content, or product collaboration questions.

What To Send

Correction Checklist

  • The page URL or practice question ID.
  • The exact statement, answer choice, or AI explanation that may be wrong.
  • Why it may be outdated, unclear, unsafe, or outside technician scope.
  • A current official source when available.

What Happens Next

Correction Workflow

  1. The report is reviewed for page context and potential user impact.
  2. High-risk law, safety, medication, or scope concerns are checked against official sources where available.
  3. If a correction is needed, the affected page is updated and the reviewed date should be refreshed.
  4. If the issue involves AI Coach behavior, the prompt, fallback, or explanation pattern may be adjusted.
Email Corrections

FAQ

Common Questions

How do I report an error?

Send the page URL, exact statement or question ID, the concern, and any official source that supports the correction to support@pharmtechcoach.com.

Can I ask for medical, legal, or certification advice?

No. PTCB Coach AI provides educational study materials only and cannot provide patient-specific medical advice, legal advice, or official certification guidance.

What kinds of feedback are useful?

Useful feedback includes unclear explanations, outdated references, broken links, possible scope-of-practice issues, technical problems, and AI Coach responses that need review.

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